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Privacy Policy

Privacy Policy

 

ABOUT THIS PRIVACY POLICY

This policy sets out when and how AEVLU, operated by Deluxe Living Ltd, will use your personal information. Please keep in mind that if you follow a link to any other websites via the Website, those other sites’ privacy policies will apply to how they use your personal information.

 

HOW DOES AEVLU USE YOUR DATA?

 

 

Making a Purchase

 

​When you make a purchase from the Website, Aevlu will use your personal information to complete your purchase. The details Aevlu collects from you will include your name, address, email address, phone number and payment details.

 

If you choose to create an account when using the Website, Aevlu uses the same information you provided to make a purchase to create your online account. Aevlu relies on your consent to do this, which you can withdraw at any time.

 

To complete your purchase, Aevlu will share your personal information with its subcontractors who are involved in the purchase process (e.g. payment providers, credit reference agencies who Aevlu use to assess fraud, credit and/or security risks, and fulfilment and delivery service providers). Aevlu needs to process your personal information in this way to enter into and perform the contract for your purchase.

  

 

Customer Service

 

When you contact Aevlu, Aevlu will use your personal information (your name, contact details and the other details you provide) in order to assist you with your enquiry. Aevlu relies on your consent to use your personal information in this way, which you can withdraw at any time.

 

If you do not provide Aevlu with the personal information it requests from you for the purposes of Aevlu dealing with your customer service enquiry, Aevlu may not be able to fully assist you with your enquiry.

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Marketing Purposes

 

If you have opted in to receive marketing communications from Aevlu, Aevlu will use your personal information (such as your name, email address and age) to provide you with marketing communications in line with the preferences you selected when you opted in.

 

Aevlu relies upon your consent to contact you for marketing purposes. You can withdraw your consent at any time by logging into your Aevlu account and checking or unchecking relevant boxes to adjust your marketing preferences, or by following the opt-out/unsubscribe links on any marketing message that Aevlu sends to you.

 

​If you opt-out/unsubscribe from receiving marketing communications, you will stop receiving marketing communications from Aevlu as soon as Aevlu has processed your request and, in any event, within 28 days of your unsubscribe request.

 

​Customer Reviews

 

Where you provide a customer review to Aevlu or otherwise respond to a customer survey or provide any other opinion related to Aevlu or its business, Aevlu may use some or all of the contents of your review, response and opinions for marketing or any other purpose.

 

By submitting a customer review, responding to a survey or otherwise expressing an opinion to Aevlu you: (i) grant to Aevlu an irrevocable right to use the same for any purpose; and, (ii) agree to comply with the Aevlu Website Terms of Use.

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Where Aevlu uses any review or other material provided by you, Aevlu will use it on an anonymised basis.

  

DATA TRANSFER ON SALE OF AEVLU'S BUSINESS

If Aevlu sells its business, it will transfer your personal information to the purchaser so that the purchaser can continue operating the Aevlu business. Aevlu processes your personal information in this way because of Aevlu's legitimate interest to ensure its business can be continued by the purchaser. If you object to the use of your personal information in this way, the relevant purchaser of Aevlu's business may not be able to provide products/services to you. Aevlu will always make sure any such transfer is subject to your rights under this Privacy Policy, and applicable laws.

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COMPLIANCE WITH LEGAL OBLIGATIONS

Aevlu may need to share your personal information where it is under a legal obligation to to disclose or share it.

 

​ COOKIES

Aevlu uses cookies to give you the best and most relevant experience when using the Aevlu Website. For more information on cookies, how Aevlu uses them and your rights please read Aevlu Cookie Policy.

  

WHERE IS YOUR DATA STORED?

All information you provide to Aevlu is stored on secure servers (or those of its data storage partners) in locations within the EU.

 

HOW LONG DOES AEVLU RETAIN YOUR DATA FOR?

Aevlu will only store, use and process your personal information for as long as it can in accordance with applicable laws. Details of retention periods for different aspects of your personal information are available in Aevlu data retention policy, which is available upon request.

 

WHAT ARE YOUR RIGHTS UNDER DATA PROTECTION LAWS?

Under certain circumstances you have the right to object to how Aevlu uses your personal information under applicable data protection laws. Your other rights include:

 

Right of access -

 

You are entitled to receive confirmation of the personal information belonging to you that Aevlu is processing together with details of Aevlu use of that personal information.

 

You also have the right to have access to a copy of the personal information belonging to you which Aevlu is using.

 

Right to rectification -

 

You have the right to require Aevlu to rectify any inaccurate personal information it holds about you. You also have the right to complete any incomplete personal information that Aevlu holds about you by providing relevant additional supplementary information.

 

Right to restriction -

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You can restrict Aevlu processing of your personal information where:

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you think Aevlu holds inaccurate personal information about you;

  

Where you exercise your right to restrict Aevlu from using your personal information, Aevlu will then only process your personal information pursuant to its legitimate interests and where you otherwise consent to such processing.

  

Aevlu handling of your personal information is in breach of applicable law, but you do not want Aevlu to delete it;

  

Aevlu no longer needs to process your personal information, but you want Aevlu to keep it for legal reasons; or

  

where Aevlu is handling your personal information because it has a legitimate interest and you are in the process of objecting to such use of your personal information.

 

Right to data portability -

 

You have the right to receive a copy of the personal information Aevlu holds about you in a structured, standard machine-readable format and to send this to another organisation controlling your personal information.

  

Right to erasure -

  

where Aevlu no longer needs to use your personal information for the reasons it told you it collected it for;

  

where Aevlu needs your consent to use your personal information and you have withdrawn your consent;

 

when you object to Aevlu's use of your personal information and Aevlu has no legitimate interest to carry on handling your personal information;

  

if Aevlu handling of your personal information is in breach of applicable laws;

  

when Aevlu must erase your personal information to comply with a law it is subject to.

  

You have the right to require Aevlu to erase your personal information which it is handling in the following circumstances:

   

Right to complain -

 

You have the right to lodge a complaint in relation to Aevlu use of your personal data with the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.

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You will not have to pay a fee to exercise these rights. However, Aevlu may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, Aevlu may refuse to comply with your request in these circumstances.

 

Aevlu may need to request specific information from you to help confirm your identity, and confirm your eligibility to exercise your rights in connection with your personal information. This is a security measure to ensure that your personal information is not disclosed to anyone who has no right to receive it. Aevlu may also contact you to ask you for further information in relation to your request, to speed up Aevlu response.

Additional - 

We collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

HOW TO CONTACT AEVLU

Privacy law is often complicated, and whether these rights are available to you sometimes depends on the types of data Aevlu are handling about you. If you would like to exercise any of these rights, please contact Aevlu here.

  

WHEN/HOW TRULY CHANGES ITS PRIVACY POLICY

This Privacy Policy will be updated regularly, any changes made will be posted on this page and, where appropriate, notified to you. Please check back frequently to see any updates or changes to Aevlu's Privacy Policy.

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